Solutions for Restaurants & Retail

Improve Customer Experience. Streamline operations.

Secure Technology Solutions for Retailers and Restaurants

Reliable Technology

Meet customer expectations and your operational needs with services that support an always-on network for online ordering, point of sale payments, phone systems and data protection.

Fusion Connect understands the technology and security challenges that retailers face today. You simply cannot afford to be offline or disconnected. Retailers need secure, robust connectivity for your business, and reliable WiFi for your customers. You need retail phone systems that route customers quickly, and collaboration tools to staff training across locations.

Fusion Connect helps retailers and restaurant operators with an array of services that free you up to focus on attracting and serving your customers.

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Services That Meet Your Needs

Phone Systems for Call Routing & Promotions

Give customers a consistent, quality experience every time they call. Flexible auto-attendant and call routing features quickly move store callers to the right information or corporate call centers, so your reps can keep selling on the store floor. Promote current sales or new menu items to callers on hold. Choose from a variety of business IP phones, including cordless phones ideal for retail or restaurant environments.

Explore Business Phone Systems

Unified Communications for Easy Collaboration

Accelerate the flow of information between and within your stores and increase sales with Unified Communications & Collaboration (UC). Online conferencing and screen sharing capabilities help you train staff on new promotions and advertisements. In-app calling and instant messaging facilitates stock checking, contactless delivery, and in-store or curb-side pickup.

Explore the UC Options

Managed WiFi for Better Service & Data

Sales staff can move about freely to serve customers using WiFi-enabled devices. Let guests use QR codes to view product information or menus. Gain insightful data about foot traffic and other presence-based behavior to build customer loyalty. Deploy a private WiFi LAN for employees, a secure public WiFi network for guests, and leave the management to us.

Explore Managed WiFi

Contact Center

Direct calls to the right queue, with the right priority, and to the right skilled agent. Fully customizable contact center with web consoles, intelligent queues, one-click escalation, and easy set up for remote workers. 

Explore Cloud Contact Centers

Reliable Connections for Online Ordering & POS

Power online ordering and POS systems using reliable, high-capacity business internet with backup and proactive monitoring. Connect your stores and headquarters with broadband speeds up to 10 Gbps. Use wireless broadband for pop-up shops, a quick store deployment, or as a backup solution. Take every order, process every payment.

Explore Internet Options

Network & Data Protection for Everyone’s Security

Protect your network and customer information with the built-in advanced security features of Managed SD-WAN. Guarantee that your most important applications – POS or VOIP calls for example - are prioritized over your network to keep your business humming. Support and secure payments with Unified Threat Management and PCI as a Service.

Explore Managed Security

Retailers Rely On Fusion

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Over 20 years of providing effective technology solutions to major retail and restaurant brands.

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A nationwide service portfolio backed by industry-leading Service Level Agreements.

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Service & Support

Dedicated project management and expert network solution design to build the right service our customers. Our 100% U.S.-based technical support team is available 24/7.

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Simplify vendor management with Fusion Connect as your one provider for internet, business phone and secure network management across all of your locations nationwide.

Restaurant Case Study

On The Border Orders a Fully Managed Solution

Looking for cost-savings across 160 locations, each with its own telephone and internet service providers, On The Border chose Fusion Connect for an integrated, easy-to-manage communications network.

Cost Savings
Portable Solution

Read On The Border Case Study

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More Information

Wifi for Restaurants

Case Study

Major Restaurant Brand Chooses Fusion Connect Broadband to Power WiFi
A restaurant brand with 800 locations wanted to encourage loyalty and repeat visits with a mobile app accessed through in-restaurant WiFi. Find out why they turned to Fusion Connect for economical, nationwide broadband.

Solve WiFi Speed Issues

Blog Post

Solve Issues Affecting Your WiFi Speed
Most businesses today offer WiFi connections for their employees, clients, and visitors. But too much activity and other issues can cause a log-jam. Find out what you can do to keep things flowing.

Restaurant & Retail Solutions

Solutions Sheet

Solutions for Restaurants & Retail
Fusion Connect helps retailers and restauranteurs address today’s technology and security challenges, so you can focus on attracting and serving your customers. Take our Solutions Sheet along.

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