Unified Communications

Securely Connect & Collaborate. Anytime. Anywhere.

Unified Communications & Collaboration

Improve Productivity Using Unified Communications (UCaaS)

From any device, anywhere, employees can hold secure virtual meetings, screen and file share, whiteboard, record and transcribe, instant message, and make calls from a single phone number.

Fusion Connect’s cloud-based communication services have built-in security and are made for “work from anywhere” business models.

Let’s Connect

Tools for a Hybrid Workforce

As employees return to the office, remain at home, or work from a mix of locations, UCaaS provides the essential tools for successful teamwork.

Features of Unified Communications

Hosted Voice Service

Never miss a call with customers, partners, or peers. Hosted Voice calling means your employees can make or take calls using one business phone number, on any device, and use popular features like Find Me / Follow Me and Voicemail Transcribed as Email. Administrators manage voice services and users through an online portal.

video meeting conference

Web Conferencing

See when contacts are available or busy; and use one-click to chat or start an audio or video call. Schedule web conferences with up to 1,000 attendees. Guests can use their favorite browser to attend. Calls are crystal-clear and video quality is HD. Record and auto-transcribe meetings.


Instant Messaging / Chat

Easily contact internal or external people using Chat functionality. Customize messages with text formatting, emojis, and gifs. Add attachments and screen shares. Edit messages and get someone’s attention with @mention their name. Sort, filter, or search among messages.

Example of interactive whiteboard

Sharing & Collaboration Tools

In real-time, securely collaborate through screen share, file share, and white-boarding. Keep activity and conversation on a single topic in one shared location. Ongoing conversations can be archived. Meetings can be recorded and transcribed.

Image of people on latop

A Secure & Integrated Platform

Security is built-in, with end-to-end encryption of messages, room names, and files. Content is encrypted by a user’s device before sending and decrypted by recipients. Media encryption protects audio, video, and screen share during a call.

Our UC offerings integrate with popular services that include Salesforce, Jira, Microsoft 365, and Google Suite. Works on Windows, Mac, iOS, and Android devices.

Top UCaaS Apps

As a best-of-breed provider, Fusion Connect offers complete Hosted Voice Calling & UC services on two industry-leading applications. Our consultants can help you determine which platform and features best fit your business.

MS Teams logo

Microsoft Teams
Starting at
$14.95/mo per user*

The fastest-growing communication platform in the world just got better with Fusion Connect hosted voice service built-in. Communicate seamlessly with all the features of hosted PBX and the collaboration power of MS Teams.

Cisco Webex logo

Cisco Webex
Starting at
$17.95/mo per user*

Powered by the newest Webex technology, this UC solution combines the cost savings of hosted voice service with built-in security and numerous collaboration features that fit diverse business environments.

Plus, Get Three Months Free

  UCaaS with Teams UCaaS with Webex
Calling service for internal and external calls
50+ VoIP Calling Features (i.e. auto attendant, voicemail, call transfer)
Easy voice management
Nationwide Calling Plans
International Calling Plans
Alternate Numbers, Auto Call Back, Instant Growth Reserve Numbers
1:1 and multi-party, with history
Emojis, @name, file sharing
One-click to call or conference
Search within Chats
SMS Texting
Voice and Video Conferencing
Scheduled or Instant meetings
Personal Meeting Rooms
Call-In Audio Number
Browser Guest Experience
Full Screen / Gallery Views / Spotlight
Auto-Record & Transcribe Meeting
Desktop & App Screen Share
Presenter/Password Protection Controls
Media Quality Indicator
Remote Desktop Control*
Transfer Meetings between Devices
Breakout Rooms*
Join from Video System (CMR)
Whiteboarding and Annotation
Rich Presence
Document collaboration (find, share, edit files in real time on familiar apps)
Built-in cloud storage
Integration with Microsoft O365
Integration with third-party tools
How You Want
Works on Windows, Mac, iOS, Android
End-to-end encryption of messages, room names, files, and media

*Availability and pricing may vary by package. Ask us for details.

Why Businesses Choose Fusion Connect UCaaS

See how adding FusionWorks with Webex can benefit your business today.

With Fusion Connect Unified Communications, you get:

  • The leading calling platform with 99.999% availability
  • Hosted Voice service includes more than 50 calling features
  • Free, live, online training for voice and UC services
  • Dedicated Account Management for life and free, customized training
  • A self-service portal for service changes and billing
  • A comprehensive service portfolio of advanced connectivity, communications, and network security solutions
  • Flexibility and cost-effective options, because one-size doesn’t fit all

See Our Comprehensive Service Guarantees

Already Using Webex or Teams?

Get affordable, basic calling services for MS Teams or Cisco Webex so employees can make and receive calls to people inside and outside your organization while using the company collaboration app of choice.

Unlimited calling starts at $8.95/user per month. Metered starts $2.95.

Choose Unlimited, Metered, or a Combination of plans to meet your needs.

Learn More

Fusion Connect Helps Businesses Transition

Drum Communications

To keep their business running [during COVID-19], my client needed a mobile solution that allowed their [remote] employees to connect via video calling, instant message, and one-click conferencing. I contacted Fusion Connect and we were able to deliver FusionWorks Unified Communications the next morning…The solution was easy, required a limited learning curve and worked seamlessly.

Jeff Walker, Drum Communications


Learn More About Unified Communications as a Service

Advanced Video Conferencing

Advanced Video Conferencing

Dive into the top advanced video features of FusionWorks with Webex and learn how they stand out against the competition.

The Impact of Web Conferencing on Company Interactions

Reliable Video Conferencing

What is web conferencing and how has it impacted the way companies operate? We cover the benefits of web conferencing, top platforms, and more.

See All Resources


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