Fusion Blog
Year: Category:

December 13, 2021
Log4j Zero-day: What You Need to Know and How to Protect Yourself
An important message regarding the critical vulnerability in the open-source logging library Log4j.

December 13, 2021
There's been a lot of talk lately about the urgent need to replace POTS services. Is it true? Is traditional analog phone service, POTS, dead?

November 22, 2021
Wondering how to prevent a data breach? Follow our data breach best practices and discover how Fusion Connect can help you avoid a data breach.

November 15, 2021
Retail 2022: Contactless Shopping and CX Take Center Stage
Shifting consumer behavior due to the pandemic may have permanently altered how brands deliver customer experience and customer support. Contactless shopping and seamless CX are the top interests of consumers this holiday season.

October 19, 2021
7 Tips to Secure the Home Wireless Network
For Cybersecurity Awareness Month we’ve developed seven tips to help you keep secure while working at home.

October 18, 2021
8 Ways SD-WAN Improves Your Network
How does SD-WAN improve your network? In this article, we outline 8 simple ways solves connectivity challenges.

October 14, 2021
Fusion Connect is focused on helping our customers transition to the workplace of tomorrow and successfully operate a Connected Enterprise. Read on for a seasonal glimpse at our latest cutting-edge solutions.

October 13, 2021
What Makes a Great Customer Experience? Fusion Connect Team Members Weigh In.
Customer experience (CX) is a top business priority. In today's hyperconnected customer economy, the experience must be exceptional, seamless, frictionless.

October 12, 2021
How to Stay Vigilant in a Cyber War
There has been a considerable increase in cybersecurity attacks over the past year against both government and commercial organizations. This article outlines minimal steps to take to secure your organization and mitigate exposures.

October 11, 2021
5 Tips for Safely Working from Home
October is officially Cybersecurity Awareness Month! We thought we'd kick it with some helpful actions you can take to secure your home network and devices.

September 27, 2021
Frictionless CX: 3 Reasons to Invest
Most companies want to make customers happy and satisfied, but what happens when you don’t fully commit to reducing points of friction? Let’s take a look at the consequences of friction and how to ensure a more frictionless customer experience.

September 14, 2021
How to Engage More Meaningfully with Customers
The cost and complexity of supporting an omnichannel, always-on call center is a challenge on a good day. In this article we discuss how Call Center as a Service can streamline your customer services - from sales to support to basic customer care.

September 13, 2021
4 Reasons to Migrate from Legacy Infrastructures
The technology industry faces unprecedented changes due to economic uncertainty, disruptive technologies, and shifting regulatory requirements. Read on to find out why digital transformation is essential and will benefit your business in the long run.

September 13, 2021
Network Architecture Explained
Want to learn more about network architecture? In this article we explain what it is, types of network architecture, examples, design, and more.

August 23, 2021
What is Edge Technology & Why Is It Important?
What is edge computing and how does it work? For these answers plus examples and benefits, trust Fusion Connect.

August 16, 2021
The Impact of Web Conferencing on Company Interactions
What is web conferencing and how has it impacted the way companies operate? We cover the benefits of web conferencing, top platforms, and more.

August 10, 2021
Customer Communications: 5 Best Practices
Excellent communication in customer relationships is an essential aspect of your business. The following five tips highlight the most important points for successful customer communications.

August 9, 2021
FusionWorks® with Webex® Feature Dive: Advanced Video Conferencing
This article dives into the top advanced video features of FusionWorks with Webex and how they stand out against the competition.

July 12, 2021
How to Mitigate and Manage a Data Breach
Having a defensible security strategy is all about mitigating risk. Learn how to mitigate security breaches and manage the fallout if it does happen to your business.

July 6, 2021
Too Many Devices on WiFi? How to Identify and Correct Limited WiFi Connections
Too many devices on WiFi? This guide by Fusion Connect helps you understand what can slow down WiFi speed - from low bandwidth to network interference and more!

June 14, 2021
FusionWorks with Webex Feature Dive: Advanced Messaging and Whiteboarding
Providing a variety of communication tools allows employees to find features that fit naturally into their workflows. This article will dive into the top advanced messaging features of FusionWorks with Webex and how they stand out against the competition.

June 8, 2021
With software and technological solutions making every part of running a business more convenient, you must have a network connection that allows for transfer of large amounts of data, and communicates between office branches. Learn about the benefits of SD-WAN.

May 3, 2021
How Fusion Connect is Embracing the Workplace of Tomorrow
The workplace of tomorrow is here today. In this article, we detail our efforts to usher in the new era of the Connected Enterprise and Hybrid Workforce.

May 1, 2021
Top 4 Challenges of Working Remotely
Over a year into the pandemic, the pros and cons of remote working have become more apparent to us. In this article, we will explore some common challenges and how to combat them.

April 5, 2021
Fight Digital Exhaustion in the Workplace with These 4 Tips
Are you perpetually tired and feel burned out? Do you lack focus or find yourself multitasking during meetings? You may suffer from digital exhaustion. Check out Fusion Connect’s four tips for fighting online burn out in the work place.

March 23, 2021
3 Connectivity Issues SD-WAN Will Help Solve
To remain competitive and productive, companies must enable seamless and secured communications between their customers, employees, and partners, regardless of their location. Read on to find out how SD-WAN can boost the performance of your connected enterprise.

February 23, 2021
The Virtual Office: How to Keep Your Team Together Even When You're Apart
How can you keep company culture alive while working in a virtual office? ✓ Learn how to reinforce values and goals even while working remotely in this blog post.

February 22, 2021
Reach Everyone with Fusion Connect's Calling Service for Microsoft Teams
For many companies, Microsoft Teams is the preferred collaboration platform to enable remote and office workers. Fusion Connect's Calling Services for Microsoft Teams ties our award-winning Voice service to Teams Direct Routing, so all calls are made on one platform. Read how Fusion Connect can help your business.

January 26, 2021
Top 5 Workplace Trends for 2021
The modern workplace is constantly evolving. To keep up with these shifts, business leaders must rise to the challenge and exhibit a deep understanding of the top trends. In this article, we'll discuss the key trends we believe will affect the workplace in 2021.

January 25, 2021
The Future is Here: Introducing FusionWorks with Webex
As the need arises for a collaborative hybrid workforce, Fusion Connect has an answer to the big question on everyone’s mind is: "What will the future of work look like?" Read how FusionWorks with Webex can help.

January 22, 2021
The Hybrid Model is the Future of the Connected Enterprise
For more than a decade, the workplace has been shifting to a hybrid model. What will work look like 20 years from now? How can enterprises prepare?

November 30, 2020
A Guide to Contactless Shopping in 2020
Interested in contactless shopping? We detail how contactless shopping works and various contactless shopping methods available for retailers.

November 2, 2020
Managing Remote Employees: Guidance for Your Team
2020 has brought challenges at 'warp speed' for IT Administrators, including throwing "remote work" into the mix. Fusion Connect lists out the top five challenges that can occur.

October 26, 2020
What Are Next Generation Firewalls (NGFW)?
What is a next generation firewall (NGFW) and how can it benefit your business? ✓ Fusion Connect details all you need to know to secure the ultimate protection.

October 19, 2020
Four Trending Technologies in Today's Networks
Discover what SD-WAN, NGFW, UTM, and SASE are, and why and how these four networking solutions are essential to the modern work environment.

August 17, 2020
Flexible Work Arrangements in the Modern Workplace
Flexible work arrangements are becoming more popular, even in industries where it was once thought unsustainable.

August 3, 2020
Business Continuity 101: What You Need to Know
A business continuity plan may not protect against every threat, but having one in place gives your business a better shot at survival.

July 6, 2020
Work From Home: 7 Tips To Boost Productivity
Today, working from home is the new normal. It has completely changed the way we live and work. We know what you're thinking, "How do I work from home without affecting my productivity AND sanity?" We've got you covered with these 7 tips.

March 30, 2020
Priorities for Equipping a Remote Workforce
The COVID-19 pandemic has forced many companies to keep people at home for work. As your organization prepares for a remote workforce, now or in the future, consider these top priorities to achieve success.

March 24, 2020
5 Disaster Recovery Considerations For Your Business
Businesses often neglect to prepare for disasters until they are hit full on. But to have the best outcome, companies need to prepare for emergencies. Below are five things to consider in your Disaster Recovery planning.

March 23, 2020
6 Tips for Effectively Managing Remote Workers
Remote working is here, due to health and generational demands. What are some things managers can do to promote connection across their distributed workforce?

March 9, 2020
Infographic: The Time is Now for Cloud Communications
Traditional landline phone service is in steep decline. Business VoIP phone use is skyrocketing. Take a look at our infographic for why businesses are choosing Hosted VoIP and how they are benefiting.

March 2, 2020
Why Is My Internet So Slow? Causes & Solutions
"Why is my internet slow?" Don't get frustrated. Get answers! Join Fusion in investigating the most common causes and solutions for slow internet connections.

January 20, 2020
SD-WAN vs MPLS: Considerations for the Agile Enterprise
In today’s blog we’ll examine the benefits of SD-WAN vs MPLS, so you can make an informed choice for your network.

December 16, 2019
Technology as a Service – The Three Pillars
When evaluating communications providers it is important to ask about the these three key solutions to determine if you are selecting the right partner.

November 25, 2019
Cloud Business Communications Help Reduce Office Space and Rental Costs
Much has been written about the increased agility, customer service, and productivity benefits of using Cloud-based business communications services.

September 30, 2019
In this article we explore what 4G means, how fast it is, the technology behind it, and why it’s important.

September 16, 2019
In this article we explore what a 3G network is and what 3G means to both consumers and enterprises around the world.

August 19, 2019
Streamline Communication in Business
Let’s explore what streamlining communication means in business, as well as five of the most effective strategies you can use.

May 6, 2019
By using a Virtual Private Network, your employees can connect to the web securely, and ensure that nobody can access their device.

April 15, 2019
DSL vs Cable Internet: A Guide to the Differences in Speed, Cost and More
DSL vs cable internet - both often referred to as 'high-speed internet' or broadband, they are very different. We compare and break down the differences.

April 1, 2019
Who Has the Fastest Internet in the World?
What is the fastest internet speed in the world? Who has the fastest internet in the world? We look at internet speed by country to determine the answers.

January 21, 2019
What is a Fast Internet Speed?
There are a lot of factors involved in making your business Internet robust. This guide by MegaPath details what it is, how fast it is, how much it costs, and more.

January 7, 2019
Just How Fast Is 300 Mbps Internet?
Looking for info on 300 Mbps internet service? This guide by Fusion Connect details what it is, how fast it is, how much it costs and more.

December 10, 2018
Understanding Broadband Internet for Businesses
Looking for info on broadband internet? This guide by Fusion details what it is, how it compares to DSL and cable internet, and more.

November 12, 2018
Mbps: What It Means, How It's Defined, and How Many You Need
Looking for info on Mbps? This guide by Fusion details what it is, how it’s defined, and how many megabits per second you really need.

October 1, 2018
Fiber vs Cable Internet: A Guide to the Differences in Speed, Cost and More
Fiber vs Cable internet: which is better? This guide by Fusion helps you navigate the differences in cost, availability, speed, and more!

September 4, 2018
Speed Test Mobile Internet: Gauging the Performance of Your Connection
Need to speed test mobile internet? This guide by Fusion helps you understand what goes into gauging performance and how to do it.

August 6, 2018
What is bandwidth? This guide by Fusion helps you understand what it is, how it works, how it differs versus “speed,” and much more.

July 16, 2018
Your most common questions about the Payment Card Industry Data Security Standard, answered.

July 9, 2018
What is VoIP? This guide by Fusion helps you understand what it is, how it works, its advantages and disadvantages, and much more.

January 24, 2018
Three Trends Set To Define the SD-WAN Market In 2018
Software-defined WANs are transforming how businesses manage connectivity.

January 24, 2018
3 Disaster Recovery Trends Set to Shape 2018
The IT disaster recovery sector tends to be highly reactive, rather than proactive, in nature.

November 29, 2017
Five 9s Availability: What Does It Mean for Your Cloud Services?
As companies invest in the cloud, they must carefully assess what actually goes into creating a reliable ecosystem with a high availability rate to ensure their vendor can live up to its promises.

November 13, 2017
DRaaS: What is DRaaS and What Differentiates Services?
With DRaaS solutions gaining popularity, organizations must ensure they clearly understand what to expect from the service model and what to look for in vendors.

October 23, 2017
Retailers Use WiFi to Generate Revenue
Customers enter your store with cell phones in hand. Discover the customer data that retailers of any size can gather using Managed WiFi.

October 9, 2017
Is Your Phone and UC Provider Being Acquired? What You Should Know.
Mergers and acquisitions happen – it seems every other day – in the telecom industry. If your Unified Communications provider has been acquired, what will be the impact to your business?

August 1, 2017
Burst Capabilities Take Network Scalability to Another Level
The days of static, inflexible networks are gone. Instead, organizations increasingly rely upon on-demand network scalability to keep users connected in a cost-efficient way.

July 6, 2017
Fusion's MPLS and SD-WAN Come Together to Fuel Cloud Communications
The rise of cloud communications creates the opportunity for MPLS solutions to become more valuable than ever.

April 25, 2017
4 Trends That Are Shaping Cloud Solutions for Business
By 2018, 60% of companies plan to run all of their IT systems in the cloud. This means more businesses will expect cloud partners to deliver complete cloud solutions.

April 25, 2017
If you’re an IT leader of a distributed organization, you might have a need for SD-WAN for Dummies if you faced some of the following challenges when delivering enterprise class voice and unified communications (UC) services over your wide area network (WAN.)

April 25, 2017
SD-WAN With Options: On-Net vs Over-the-Top
Most SD-WAN providers offer over-the-top SD-WAN solutions, but few offer on-net SD-WAN applications as well. Here are the benefits of each solution.

March 15, 2017
4 Business Use Cases for Network-as-a-Service (NaaS)
If you are interested in the Network-as-a-Service solution, below are four business uses you can relay to the executive team.

March 15, 2017
Infographic: Broadband Road Map
Selecting the right Internet service for your business starts with understanding how your employees will use your connection to accomplish your business goals. Our Infographic walks you through the choices.

March 14, 2017
Infographic: Think Beyond Broadband
Selecting a business Internet provider involves more than a quick comparison of broadband speed and pricing. To help you find a provider that will best serve your business needs, take a look at our Infographic.

March 13, 2017
Always-On Communication Services Essential "Basic Need" for Business
The need for Internet connectivity is indispensable for business. In fact, it could be argued that it’s a basic requirement that underpins successful global commerce and economic progress.

February 1, 2017
10 Reasons Companies are Moving Communications to the Cloud
Cloud communications services are today’s mainstream alternative to on-premises phone systems. Here we look at 10 popular reasons why businesses are moving to the Cloud.

January 23, 2017
Two Secrets to Reliable Video Conferencing
With video conferencing finally becoming a standard expectation in business, how can you ensure a great audio and video experience? 1: an intelligent device on site is essential. 2: A service provider that can support it all is key.

November 28, 2016
What Are the Advantages of Using Dedicated Internet Access?
More than half of IT workloads will be hosted by 2018, making dedicated internet access more feasible for companies with cloud-dependent operations.

November 21, 2016
Is Your Contingency Plan Ready to Avoid Disruption?
Process and service disruptions, whatever the cause, can have a devastating economic impact on businesses. Take Hurricane Sandy, for instance. In the fall of 2012, this catastrophic storm impacted more than 300,000 businesses in the United States alone, with total economic losses estimated at 72 billion dollars.

November 14, 2016
Is Your Office Ready for the Future?
As digital innovation continues, the differences between working in the office, a coffeehouse, your own backyard or even at the lake will soon fade away. People won’t have to work remotely if they don’t want to, but the office is already becoming just one of many locations where work occurs.

November 7, 2016
Internet Resiliency: Should Your Business Have an Internet Backup Plan?
Redundant Internet connections as well as circuit monitoring, load balancing, and failover services are becoming mainstream. That’s because a solid Internet connection is mission-critical for most businesses. And even the most resilient business-class Internet services are vulnerable to the unexpected.

October 17, 2016
If Email is Outdated, What's Next?
Email is useful but very linear and one-way. It’s also difficult to manage. Many workers are overwhelmed by their burgeoning Inboxes, and actually waste time trying to manage them. The answer, for many companies, could be collaboration technologies that combine multiple real-time communications technologies into a single interface.

September 12, 2016
How to Optimize and Troubleshoot your Network Connection
You’ve likely experienced it at least once: either a brief or persistent slowdown in your Internet download or upload speed. What are the possible causes? What can you do to discover the cause?

September 6, 2016
Emerging Technologies Could Help Employees Use Digital They Already Know
Whether your business adopts consumer-grade technologies (or the business counterpart), there are advantages for both IT and the company at large. Here’s a look at some of the anticipated next-generation technologies we may see in the workplace a few years from now.

September 2, 2016
Why Is Enterprise SIP Trunking Adoption Growing?
SIP Trunking is becoming more popular with IT teams, but what is it about this technology that's gaining this new found popularity?

August 22, 2016
Four Things You Need to Know About Leadership in the Digital Workplace
Digital leadership is a buzzword that is trending in many businesses today, and some people are of the mistaken belief that the practice is all about technology. In fact, the injection of technology into the leadership-relationship mix simply provides companies with a host of advantages and a few challenges.

August 8, 2016
The Rise of the Chat App - One App to Rule All?
According to Apple, for every iPhone sold, about 119 apps have been downloaded. Yet fewer than a quarter of those apps are actually used in any given month. How about you? Are you dealing with app overload? Check out these tips to regain control of your Smartphone.

July 25, 2016
Millennials Shake up Workforce Communications
The newest generation to enter the workforce is the driving force behind workplace change. These tech-savvy workers have some great things to teach businesses about communication and engagement. Are we ready to learn?

July 11, 2016
Do Old Telephones Decrease Employee Engagement and Productivity?
Employee engagement and organizational culture issues are top-of-mind for employees and their leaders. In fact, a Deloitte study revealed these issues are the number one concern around the world. Could standard phone systems be part of the problem?

June 20, 2016
Simple Steps Toward Unified Communications Etiquette
As unified communications (UC) services become the norm, how much thought have we given to UC etiquette? Consider this advice before you hold your next video conference.

June 13, 2016
Remove the Barriers to Collaboration
Key performers in every organization need easy access to a wide range of individuals and teams in order to make the greatest contribution. But optimizing their valuable time is also important. Consider these tips on reducing collaboration friction.

May 12, 2016
Ideal Contact Center Ecosystem: Cloud-based and Cutting-edge
You need to establish a contact center ecosystem that leverages multiple technologies and capabilities if you want to truly provide a perfect omnichannel customer experience.

April 25, 2016
Disaster-proofing your Business: Tools for the Best (and Worst) of Times - Part 2
Every business needs to be ready to handle any contingency that could affect operations. In this post, we discuss a few more leading solutions that are making IT preparedness planning easier.

April 15, 2016
Disaster-proofing your Business: Tools for the Best (and Worst) of Times - Part 1
Many of the features and capabilities of today’s cloud communications and connectivity solutions boost productivity in the best of times, and provide business continuity capabilities in the worst of times. In this post, we discuss some of the specific best practices and leading solutions that are making IT preparedness planning easier.

March 25, 2016
Keep the Cloud Running: Network Downtime Causes and Solutions
Make sure your cloud provider has what it takes to keep you in business at all times.

March 21, 2016
Setting up your own site-to-site VPN lets you maintain control of your WAN, but can be fraught with unforeseen costs and risks. Learn some of the technical and organizational challenges and risks as well as available VPN options.

February 29, 2016
Send an SMS Text with Unified Communications
With the SMS Text capability in Fusion Connect Unified Communications, you can send and receive business texts using your business VoIP line.

February 22, 2016
Transfer an Active Call from One Device to Another with Unified Communications
Tied to your desk by conference calls that won't end? Or, find yourself scrambling to the office for early morning calls? With Fusion Connect Unified Communications, you can move active calls seamlessly to another device on the fly.

February 16, 2016
Use Unified Communications to Send Large Files
Sending large files can sometimes be a hassle, with email attachment size limitations. If you have Fusion Connect Unified Communications, the solution is already on your desktop. You can send large files in a few simple steps using FusionWorks UC.

February 8, 2016
Use Unified Communications to Share Your Screen
Screen Share is a lesser-known but incredibly powerful feature of Fusion Connect Unified Communications. With UC, you can share your screen with up to 100 online meeting or conference call participants. There’s no client for your meeting participants to download, and they do not need to have Fusion Connect UC.

December 14, 2015
The Advantages of SIP Trunking
We’ve put together a short list of questions and answers to help you get to know SIP Trunking and its benefits.

December 7, 2015
A Telecommuting Plan: Your Shot of Prevention During Flu Season
A contingency plan that includes telecommuting can add an ounce of prevention when the cold and flu season arrives in full force. Learn about cloud-based technologies that are designed to let your people transition from your offices to their home office and back, easily.

November 23, 2015
Preparing your Business for Mother Nature's Worst
Every business needs to be ready to handle any situation or event that could affect operations. Here are eight steps you can take toward developing your own business continuity and disaster recovery plan.

November 16, 2015
Retailers: Are you Ready for the Shopping Season?
The shopping season looks promising, especially for companies that engage with consumers over mobile. Discover the trends, and a few tips to help retailers head into this make-or-break time of the year with a great game plan, great partners and solid solutions that will improve their cost position.

November 9, 2015
Risks and Rewards of Over-the-top Business VoIP and UC Services
Cloud-based Voice and Unified Communications services offer tangible business benefits including cost savings and increased mobility. A key decision factor is whether to go with a fully managed Hosted Voice / UC service or one that is delivered over-the-top. Compare and contrast the strengths of each in meeting the communications and collaboration needs of today's workforce.

October 31, 2015
Beware the Risks of Free File Sharing and Storage Services for Your Business
Employees are bringing their favorite cloud services into your network. What kinds of risk could these consumer grade apps pose?

October 12, 2015
Five Triggers for Moving to the Cloud
These five events prompt many companies to move infrastructure, data, or applications to the cloud.

September 30, 2015
What to Look for in a Managed WiFi Solution
The adoption of Wireless devices presents challenges for IT and unprecedented opportunities for businesses. Consider a Managed WiFi solution and these tips for choosing one.

September 14, 2015
What BYOD Security Risks & Forecasts Mean for your IT Department
The ‘bring your own device’ trend is bound to continue bringing new challenges for already overtaxed IT departments.

August 24, 2015
Essential Questions to Ask Before Purchasing VoIP Services
Avoid the “fine print blues” (also known as buyer’s remorse) when buying a Hosted Voice service. Our list of insightful questions can get you started shopping smartly.

August 10, 2015
Rethinking Remote Office Backup
Seat belts, insurance policies, and savings accounts: these are all examples of things we do to prepare ourselves for the unexpected. Has your organization taken the necessary measures to protect your business’ critical data from unforeseen events that could wipe out your data—such as natural disaster, human error, and malicious attacks?

July 13, 2015
Use Business VoIP to take a Guilt-free Vacation
Learn about mobility features in Hosted VoIP that help you get away yet keep the ball rolling back at the office.

July 6, 2015
Using Cloud and Managed Network Services to Support Business Growth - Part 2
In this second part of a two-part post, we cover a few managed network services that owners and managers of growing businesses are relying on to pursue growth while keeping connections and communications strong in today’s fast-paced, mobile-first world.

July 1, 2015
Using Cloud and Managed Network Services to Support Business Growth - Part 1
Pursuing growth requires keeping connections and communications strong especially in today’s fast-paced, mobile business world. Part 1 of this two-part post discusses opportunities businesses are finding to stay accessible to customers amid growth thanks to cloud communications services.

June 15, 2015
How Hosted VoIP Services Simplify an Office Move
If business conditions are ripe for a move or expansion, embrace the change. A Hosted VoIP system can significantly reduce the anxiety and chaos in your next move.

May 31, 2015
Four Ways Your Business Can Benefit with Hosted VoIP
Hosted Voice continues to prove valuable to companies that adopt it.

May 26, 2015
Gain New-found Freedom: Transfer Active Calls from One Device to Another
Like many workers, you might be wondering how to manage one more device in your life. Hosted Voice offers new ways to manage calls including switching an active call from one device to another, without interruption.

May 18, 2015
Discover Why Fusion Connect Unified Communications Is So Popular
Watch our recent webcasts to learn the value of UC and why so many of our Hosted Voice customers are also adopting Fusion Connect Unified Communications.

May 11, 2015
Best Practices for Implementing Cloud-based Unified Communications
As you consider Hosted Voice services and providers, avoid surprises and buyer’s remorse with these tips.

April 20, 2015
Four Pitfalls of a Cheap Internet Phone Service Provider and How to Avoid Them
As you consider Hosted Voice (Hosted PBX) services and providers, avoid surprises and buyer’s remorse with these tips.

April 6, 2015
Get More Done Every Day Using These Top Unified Communications Features
Would you like to recover 32 minutes in your work day, every day? This is just one of the many benefits of Unified Communications (UC).

March 23, 2015
Increase Productivity with Unified Communications
Companies everywhere are proving the value of Unified Communications.

March 16, 2015
Not Your Ordinary Business Phone: Five Features of VoIP Phones That Will Blow You Away
These features and others available with Fusion Connect Hosted Voice promote collaboration and enhance your professional image for less than you’d pay to buy or lease and manage a PBX.

February 23, 2015
How to Save Hundreds per Month with Cloud-based Unified Communications
Increasingly, businesses are making the decision to adopt a Unified Communications (UC) platform. Why? The reason is simple: UC saves companies time and money and increases productivity.

February 23, 2015
Infographic: Unified Communications for the Changing Workforce
In today's always-on, mobile business environment, companies that adopt Unified Communications are experiencing tangible benefits.

February 9, 2015
Three Important Email Security Features You May Not Have Considered
Cyber-attacks, electronic espionage, and intellectual property lawsuits make headlines almost daily, making strong email security more important than ever.

January 19, 2015
PCI 3.0 Compliance and Shared Responsibility
As merchants turn to reliable third-party service providers to help secure and process cardholder data, PCI DSS 3.0 compliance has increasingly become a shared responsibility.

January 9, 2015
Avoid Inadequate Email Service: Five Capabilities of a Business-Class Email Solution
Outsourcing your email can mean one less hit to your budget and far fewer ongoing maintenance headaches if you choose a reputable cloud services partner.

December 22, 2014
Three Business Communication Golden Rules for Growing your Business
During periods of growth, it can be difficult to juggle the influx of new business and new hires alongside the systems and infrastructure needed to support growth. This post gives three business communication 'rules' for helping you allocate your resources and attention where they'll have the biggest impact.

November 10, 2014
Hosted VoIP Competitive Comparison
Although most Hosted VoIP solutions offer a set of standard features, providers vary in the features and services they offer, and how they offer them.

October 20, 2014
Why a Service Provider Partnership is Essential for New PCI DSS Mandates
Preparing for PCI DSS 3.0 and maintaining ongoing compliance promises to be a daunting challenge, especially for companies that lack the necessary resources or expertise. In this second part of a two-part blog, we discuss the advantages of partnering with a service provider that offers expertise and services for PCI compliance.

October 6, 2014
PCI DSS Mandates Will Bring "Security Culture" to Retail Industry
The Payment Card Industry Data Security Standard (PCI DSS) 3.0 raises the bar on data protection standards. In this first part of a two-part blog, we describe some of the ways PCI DSS 3.0 is different and the rationale behind the stricter requirements.

September 30, 2014
Shellshock Bug Customer Advisory: The advisory includes information about Fusion Connect's security practices and the outcome of Fusion Connect's security audit relating to the Shellshock bug.

September 30, 2014
Unified Communications: Turn Mobility into Productivity
Although mobility typically brings flexibility, it doesn’t always result in greater employee productivity. In part, this is because the business communication tools in use don't support the demanding pace of business. To close the communications and collaboration gap, many businesses are implementing Unified Communications.

August 27, 2014
Hosted Voice: Unified Communications Simplifies Business Communication Across All Devices
Fusion is pleased to introduce our new Unified Communications (UC) service. UC is a feature set available within Fusion Hosted Voice that integrates voice telephony with other communication technologies across mobile and desktop devices, including IM, Presence, Screen Share, SMS Text, and HD Video Calling.

August 25, 2014
Hosted Voice Release Update: Unified Communications, Faster Install, and More
Fusion has made some exciting new enhancements to our Hosted Voice service and supporting tools, including the introduction of Unified Communications features, a new faster installation option, and portal improvements that make it even simpler for our customers to order and manage their services.

August 18, 2014
Fusion Ethernet: Industry-Leading Coverage, More Options
Fusion leads the industry as the largest provider of on-net Ethernet over Copper services in the U.S. And we’re building on that achievement every day.

July 21, 2014
5 Hottest Benefits of Fusion Connect's Managed WiFi Solution
With Fusion Connect’s Managed WiFi solution, it’s now easier for businesses to provide WiFi access without the burden of setting up and managing the wireless LAN.

July 7, 2014
The Pros and Cons of Business VoIP
Some organizations have reservations about switching to a cloud-based business phone system. This post dispels some of those concerns.

June 30, 2014
Making an Informed Cloud Decision
While it’s clear that downtime costs your business, what some businesses are learning the hard way is that not all Cloud providers have adequate safeguards in place to avoid or prevent outages. Consider these questions to inform your selection of a Cloud provider.

June 16, 2014
SharePoint and the Benefits of Enterprise Hosted Services
Hosted services such as SharePoint provide enterprise-class communication and collaboration solutions without the costs and issues often associated with managing them in-house.

June 9, 2014
Retail Technology Tips: Use a Solid Network and Big Data to Gain a Competitive Advantage
Many businesses have discovered the customer service and revenue opportunities that are available when they accurately analyze and leverage big data.

May 12, 2014
Hosted VoIP: Quality of Service Isn't Always Guaranteed
Understand Quality of Service before you implement Hosted VoIP services.

May 12, 2014
Five Customer-service-related Questions to Ask your Telecom Provider
Be sure to inquire about customer service and support when you are shopping for IT and communications services such as Internet Access, Hosted Voice, Network Security, or Cloud Services for your business.

April 21, 2014
What to Look for in a Self-service Billing and Account Management Portal
When you’re evaluating service providers, be sure to ask for a tour of a prospective provider’s customer portal. Having access to online account management tools could help you or your IT administrators get more done, more quickly, serve your internal customers, and uphold your service level agreements.

April 14, 2014
Customer Advisory: Heartbleed Bug
Fusion has issued a customer advisory to address the recently announced security flaw in OpenSSL, known as Heartbleed. The advisory includes information about Fusion's security practices and the outcome of Fusion's security audit relating to the Heartbleed bug.

February 28, 2014
Your Broadband Connection: Accounting for Both Speed and Quality
A fast connection is great, but speed, alone, doesn’t guarantee that your broadband service will support all the applications your business is using.

January 20, 2014
The Benefits of Unified Threat Management and Managed Security Services
Increased accessibility to cross-platform data sharing and ever-changing and increasingly malicious threats make Managed Security Services a necessity for businesses today.

January 13, 2014
Hang Up on Your Voicemail from the 90s: The Case for Hosted VoIP
Hosted VoIP offers better features than legacy phone technologies. It’s just one reason why companies are adopting VoIP and not looking back.

January 6, 2014
The Advantages of Outsourcing Network Services to a Managed Service Provider (MSP)
Increasingly, companies find it easier and more budget-friendly to outsource a growing array of services.

December 16, 2013
Cloud Computing: One Size Does Not Fit All
Right-sizing server infrastructure for the optimal balance of cost and performance need not involve guesswork.

December 11, 2013
Infographic: Ethernet vs. Cable
The ads tout Cable as a viable business Internet service. A closer look, however, may reveal otherwise.

December 9, 2013
Calculating the True Cost of a Data Breach
Data breach and data loss make headlines almost daily. Now, there's a calculator to help you understand the potential impact of a breach to your business.

December 2, 2013
Top 5 Technology Concerns for Retailers
Retailers gearing up to take further advantage of customer intelligence, mobility-based loyalty programs, and other trending retail technologies need a secure and reliable business network at the core.

November 25, 2013
How IT Fuels Collaborative Business Success
With the right tech tools, employees can empower themselves as productive collaborators. Find out how to help them get there.

November 18, 2013
Communications Tools Drive Business Collaboration
Collaboration boosts productivity and positive customer impact. Find out about the benefits of enhanced teamwork – and what’s holding companies back.

November 1, 2013
Critical Security Considerations When Moving to the Cloud
Companies that virtualize some or all of their infrastructure encounter a different set of security concerns.

October 21, 2013
SSL VPN Best Practices: A Powerful Tool for Tough Security Issues and Maintaining Compliance
With cyber threats becoming increasingly common, do you want a secure yet flexible way to access your corporate data and applications from outside the office? You need a VPN. A VPN (Virtual Private Network) secures a user’s Internet connection by encrypting all data that is sent and received.

October 7, 2013
Asymmetrical Ethernet Advantages Over Cable
You’ve probably heard cable Internet services touted as business-ready. Although these services are appropriate for some situations, they often do not qualify as business-class. When you are choosing an Internet Service Provider for your business, look for one that has built its services around the needs of businesses and offers a range of fast, reliable access services.

September 30, 2013
5 Ways Businesses are Streamlining Communications and Cutting Costs
Let’s examine 5 ways businesses are streamlining communications and cutting costs by moving to a Hosted Voice over IP (VoIP) solution.

August 26, 2013
Is Cable Internet Access Really Right for Your Business?
If you've heard the hype about cable Internet for business, here are three important questions to ask the provider first.
June 18, 2013
Plug and Play Business VoIP Installation? No Thanks!
Many hosted VoIP providers just send a box and say “Good luck.” Find out why your business deserves a more personalized approach for installation and service.

May 13, 2013
Five Reasons Why Your Business Should Consider Hosted VoIP
Who will take advantage of hosted business VoIP’s productivity-enhancing features and cost savings first: you or your competitors?

April 23, 2013
Maximizing Your Cloud Computing Investment (Part 2)
Why is an Enterprise Cloud option so much better? Well, just consider these four key performance components...

March 27, 2013
Maximizing Your Cloud Computing Investment (Part 1)
The cloud has fully emerged as mainstream. It’s a “given” investment for businesses if they want to maintain a competitive edge.

March 25, 2013
Businesses Can't Afford to Cling to Costly, "Ma Bell" Era Communications Systems
If you haven’t said “goodbye” to traditional public switched telephone network (PSTN) systems for your business, you will be. Probably sooner than you think.

March 11, 2013
U.S. Cities Ranked for Business Broadband Service
A Top 10 list of the most broadband-connected cities in the United States and their average price per month.

February 13, 2013
Five Reasons Why You Should Consider SIP Trunking
Whatever the size of your business, enabling VoIP calling through your existing IP-PBX equipment may be the solution for you.

January 7, 2013
VoIP Services and Facebook: Is a Marriage Inevitable?
Voice over IP and FaceBook are the two defining communication technologies for friends and family online. Consolidation may be their future.

December 14, 2012
Rounding Up a Winning Strategy for Your Mobile Workforce
Technology is lengthening the tether of the modern corporate workforce, but with that greater freedom, businesses need safe, productive infrastructure.

November 30, 2012
Three Ways to Keep Business Humming in Times of Crisis
Whether prompted by an accident, act of nature, or malicious attack, disruptions present a growing concern among organizations.

November 12, 2012
Infographic: Malware - The Hidden Threat to Your Business
Have you ever wondered just how dangerous malware can be to your business? Take a look at the facts and trends on malware with our infographic.

November 5, 2012
Three Grounded Reasons to Consider Wireless Broadband for Your Business
The advent of wireless data connectivity isn't limited to smart phones. It also boosts how nimbly businesses can perform.

November 1, 2012
Infographic: The Cost of Downtime
Server and connection issues are a common problem for businesses across the nation. Use this infographic to find out how much server downtime, data corruption, and security issues may be costing your business.

October 22, 2012
In Part 1, we explained four advantages of "Infrastructure as a Service." In Part 2, we look at the important "must have" qualities of a Cloud Services provider.

October 15, 2012
A New Way to Collaborate in the Cloud
More than ever, business is about thinking O.T.O., Outside the Office. Your customers are "out there," aren't they? And your employees aren't clocking in at HQ like they used to. In fact, at least nine of ten companies envision flexible work environments by no later than the end of 2013

September 11, 2012
With mis-impressions overcome and concerns placated, more companies are opting for outsourced, virtualized IT infrastructure services because of clear advantages in four major areas.

August 28, 2012
Can Cloud Security Protect Your Patient Data? The Top Things To Consider
Compliance programs can overwhelm the healthcare industry, given the complexities of regulations that address the use and disclosure of Protected Health Information (PHI). Fortunately, the cloud is coming to the rescue here.

July 31, 2012
How to Beat the Bandwidth Hogs
Are your voice/data communications services getting muscled over by Bandwidth Hogs? Like a pack of loud motorcycle riders, the Bandwidth Hogs crowd the entire highway on your network. And, worse yet, you often won’t notice until the resulting clutter disrupts your business.

July 19, 2012
Infographic: How to Choose an Internet Service Provider
With so many internet service providers out there, it can be pretty difficult to decide which broadband provider is best for your business. Take a look at our infographic outlining the various connectivity options available and learn their nuances so you can pick the best ISP to cater to your business needs.

July 9, 2012
Five Ways a Complete Office Solution Can Improve Your Business
Simplify, streamline, and save with integrated communication and collaboration services.

June 18, 2012
"Clean Pipe" Cloud Security is a Great Option for SMBs
Add a highly effective, additional layer of protection with “clean pipe” solutions by going to the cloud to secure network connection points.

June 11, 2012
Opening Customers' Eyes via Improved Managed Security Services Reporting
Whoever said, “What you don’t know can’t hurt you…” obviously wasn’t referring to IT security.

May 31, 2012
Speed Test Plus: Is Your Broadband Quality Measuring Up to Your Voice & Data Needs?
Whether it’s Bullitt, The Fast and the Furious, or Gone in 60 Seconds, audiences have a need for speed. And that goes for getting access to breakneck Internet broadband. How fast is your home or business broadband connection? Find out now by taking Speed Test Plus for a spin.

April 16, 2012
Fusion: Largest EoC Operator in the United States
This month, we reached an important milestone. As a result of our latest build out of Central Offices across the country, MegaPath, now Fusion Connect, is now the largest provider of on-net Ethernet-over-Copper (EoC) services in the United States.

April 2, 2012
Infographic: Online Security Today - New Threats & How to Stop Them
Nearly a third of the world’s population is using the Internet these days. As more consumers and businesses leverage the web for a wide array of services, the number of online records and transactions continues to grow. With this growth come myriad information security threats that range from minor annoyances to devastating breaches of private records. Security failures cost businesses vast amounts of time, money, and customer trust. Check out just how pervasive the problem is and discover the steps you can take to prevent—so you don’t have to recover from—a costly security breach.

February 15, 2012
Ethernet over Copper to Surpass Legacy Services by 2014
It’s only a matter of time before Ethernet over Copper (EoC) surpasses T1 in demand. In fact, the revenue from Ethernet services has already surpassed that from legacy data services.

January 16, 2012
One-Number Calling: A New Necessity for the Modern Mobile Worker
The Mobile Age is transforming the very way we perceive work and when it starts and stops. Concepts such as "regular hours" and "face time" are fading into irrelevance.